Meta is putting targeted ads in WhatsApp, stirring privacy concerns


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Summary

Targeted ads

Meta says ads will be introduced into the app's Updates tab, where users can find posts from celebrities, companies, and news outlets.

Privacy vows

Meta says the ads will not be based on the content of messages, which remain end-to-end encrypted.

Privacy concers

Privacy expert Lena Cohen, a staff technologist at the Electronic Frontier Foundation, calls targeted ads “a privacy nightmare."


Full story

Meta announced on Monday, June 16, its plans to introduce targeted ads into its WhatsApp messaging service. The decision to place ads under the app’s “Updates” tab is stirring concern among privacy advocates.

In a blog post on the move, WhatsApp said it wants to help users “find more businesses and channels” on the app. The Updates tab is a section of the app where users can find new posts from celebrities, companies and news outlets they follow.

The ads, according to WhatsApp, will target users based on their location, language and the channels they follow, among other information. The company may also tap into data from users’ Facebook and Instagram accounts if they’ve opted into Meta’s central account center. Meta owns all three apps.

Meta emphasized that the ads will be displayed exclusively in the Updates tab and will not be based on private chats, which remain end-to-end encrypted.

‘A privacy nightmare’

But privacy experts, such as Lena Cohen, a staff technologist at the Electronic Frontier Foundation, argue that targeted ads “based on your personal data are a privacy nightmare, no matter what app they’re on.”

“The fact that Meta has promised that it’s adding ads to WhatsApp with privacy in mind does not make me trust this new feature,” Cohen said, according to Fast Company.

Meredith Whittaker, president of Signal, the app widely considered to be the gold standard for end-to-end encrypted messaging, vowed after WhatsApp’s announcement never to introduce “surveillance ads.”

“Use Signal,” she said in a post on Bluesky. “We promise, no AI clutter, and no surveillance ads, whatever the rest of the industry does.”

Use Signal. We promise, no AI clutter, and no surveillance ads, whatever the rest of the industry does. <3

[image or embed]

— Meredith Whittaker (@meredithmeredith.bsky.social) June 16, 2025 at 10:30 AM

Questions have also been raised over whether WhatsApp’s decision violates European Union privacy laws.

Max Schrems, chairman of the European privacy group None Of Your Business, has accused Meta of doing exactly the opposite of what EU law requires.

“The data of its various platforms gets linked, and users are tracked for advertising without any genuine choice,” Schrems said in a statement. “Without freely given consent, linking data and showing personalised advertising is clearly illegal.”

Shifting policies

WhatsApp cofounder Jan Koum wrote a blog post in 2012 titled “Why we don’t sell ads.”

“Remember,” he wrote, “when advertising is involved, you, the user, are the product.”

Koum sold the app to Meta in 2014. He left WhatsApp in 2018 after reportedly clashing with Meta, then known as Facebook, over privacy policies.

Alan Judd (Content Editor) and Mathew Grisham (Digital Producer) contributed to this report.
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Why this story matters

Meta’s decision to introduce targeted ads on WhatsApp raises questions about user privacy, data practices and compliance with regulators.

User privacy

Privacy advocates, such as Lena Cohen of the Electronic Frontier Foundation, argue that targeted ads based on personal data pose significant concerns regardless of Meta's reassurances that private chats remain encrypted.

Targeted advertising

Meta is implementing a new advertising strategy by targeting users in WhatsApp’s "Updates" tab using personal data from its suite of apps, prompting discussions about the implications of data linkage across platforms.

Get the big picture

Synthesized coverage insights across 359 media outlets

Behind the numbers

WhatsApp's Updates tab is accessed by approximately 1.5 billion people daily, and the platform overall has over 3 billion monthly users. Meta’s primary revenue — over $160 billion in 2025 — comes predominantly from advertising.

Context corner

WhatsApp was founded in 2009 with a strict stance against advertising, famously upholding user privacy and a paid model before Meta’s acquisition in 2014. Since then, Meta has slowly integrated more business functionalities, but advertising within the app remained a taboo until now.

Global impact

WhatsApp’s introduction of ads could influence messaging platform monetization strategies worldwide, especially in regions where WhatsApp is the dominant messaging tool, such as India, Brazil and Europe. The decision also heightens global debates on data privacy, regulatory compliance and digital advertising, potentially prompting responses from international watchdogs and competitors.

Bias comparison

  • Media outlets on the left frame WhatsApp’s introduction of ads as a troubling “capitulation” to capitalist pressures, focusing on privacy risks and broken promises with charged terms like “finally” and “sounding the alarm.”
  • Media outlets in the center adopts a more descriptive tone, stressing the careful balancing act to protect user experience without emotive language.
  • Media outlets on the right emphasize Meta’s pragmatic revenue strategy, portraying the move as an inevitable step to monetize its vast user base, using phrases such as “seeks new revenue” and highlighting Meta’s $160 billion ad earnings, while also lamenting the “broken promise.”

Media landscape

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359 total sources

Key points from the Left

  • WhatsApp has introduced advertising in the Updates tab, despite its previous resistance to ads, as announced by Meta.
  • The new feature allows users to discover businesses while maintaining a focus on user privacy, according to Alice Newton-Rex, VP product at WhatsApp.
  • Businesses will benefit from increased visibility through promoted channels and the ability to charge subscription fees for exclusive updates.
  • Meta clarified that ads will not disrupt personal chats and will adhere to privacy principles, ensuring user information remains secure.

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Key points from the Center

  • On June 16, 2025, WhatsApp announced it will roll out new advertisements within its Updates tab globally over the coming months.
  • WhatsApp has planned these ad features for years to build a business that avoids interrupting personal chats or compromising encryption.
  • The new features introduced in the Updates tab include advertisements shown in Status, subscription options for Channels, and highlighted channels appearing in the directory search results.

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Key points from the Right

  • Meta has started showing ads in WhatsApp for the first time, focusing on the Updates tab, which has 1.5 billion daily users.
  • WhatsApp will ensure personal chats remain ad-free and will not use private data for ad targeting, as stated in their blog post.
  • In addition to ads, WhatsApp is introducing paid subscriptions for channels to generate revenue, indicating a shift in their business model.
  • WhatsApp's founders had promised an ad-free experience, but after Facebook's acquisition, Meta is exploring monetization methods to increase revenue.

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